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Return Policy

It is our number one priority to satisfy our customers. We understand that sometimes things change, which require you to return material.

Ohio Rubber & Floors return policy states:

  • Returns must be made within 60 days of the purchase date.
  • Returns must be stocking items ONLY.
  • No return can be made until you have spoken with an Ohio Rubber & Floors representative and received consent to arrange the return and obtain an RMA.
  • No returns will be accepted for opened boxes, cartons or bundles. We only accept return of materials in the original manufacturer packaging.
  • For custom cut or special orders, this policy does NOT apply unless the product is defective.
  • Unapproved returns may be refused upon delivery resulting in custom-incurred feeds and return shipping costs.